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Frequently Asked Questions
What is the origin of your products?
Our products comes from the Dead Sea in Jordan and they are natural.
Are your products tested on animals?
Our products are not tested on animals and contain no animal ingredients.
Are you using Paraben in your products?
All our products are paraben-free. This preservative has been replaced with more natural and safer preservatives.
How can I receive more information about ordering your product?
you can email us at: export@ashtardeadsea.com and we will be glad to send you all the information of our products and all related ordering.
Do you ship all over the world?
we are pleased to inform you that we ship all order the world using deferent shipping methods either via air-cargo, FCL ocean freight or for small order we use LCL ocean freight.
Whats is the life time of your poducts?
The life time of our products are three years and for every order we produce new batch.
What are your payment terms?
Our payment terms are 50% in advance to allow us start production and the rest once the shipment depart our factory for (Ex-works incoterm) or after shipping for both (FOB & CIF incoterms).
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